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Janitorial Business Tip: CLEAN Up Your Notes

Let me tell you a story…

Years ago, I had just finished ‘plowing’ through a long and difficult bid walk through of a building.

It was a tough.

My contact was in a hurry- so for nearly an hour and a half, we practically ran through every break room, restroom, locker and office scattered throughout several buildings.

In the plant, we climbed up and down staircases and in and out of hallways to get to all the areas that needed cleaning.

And, as we rushed from one place to the next, I frantically jotted down the measurements, item counts and floor surfaces – as fast as I could.

By the time we got done, I was whipped.

I walked out to my car, threw my notes on my car seat and – drove off.

I was tired and didn’t work on the bid for a couple days – which is where the trouble started.

By the time I picked up and began to look at my notes, I had a hard time remembering a lot of the specifics. And, now – this long after the walkthrough – my notes, weren’t much help either!

I could barely read some of them.

I had scribbled them down so fast as we ran through the building – NOW, only a couple days later, the short hand scribbles were hardly recognizable.

But it didn’t have to be that way.

I could have made my notes clear as I ran through the bid walk through; but to be honest, I was doing the best I could to jot something down without ‘holding up’ my prospect any longer than necessary.

But, there was another solution that wouldn’t have taken any extra time from my prospect. Here it is:

I could have, I should have – taken 5-10 minutes to clean up my notes in the car before leaving the parking lotwhile everything was still fresh in my mind!

I know – sounds like a small thing, doesn’t it?

And maybe it is – but it works.

That’s right, little strategies – like taking a few minutes after every bid to clean up your notes can make bidding a lot easier.

So, don’t make the costly mistake I made – out of pure laziness.

Be smart – IMPLEMENTING a series of little improvements can move your cleaning business from good to great.

Discover the Guru in YOU,
Dan

2 Responses to “Janitorial Business Tip: CLEAN Up Your Notes”

  1. Darian gaines says:

    Good morning Dan,
    I completely agree 100 percent about taking the time after you write your notes. Although time can be of an issue, I almost always ask the client if I can sit in the lobby, go over my notes, and just walk the building thru my head again. Doing this, helps me time study in my head and I can get a pretty good idea on how I’m going to bid the job. Then of course, I use the clean guru software then bind it and deliver to my client within a few days. As always, I look forward to your emails!
    Darian Gaines
    Image cleaning systems, inc.

  2. DLiebrecht says:

    Hey Darian, thanks for your note! Glad to hear you’re finding the emails and videos valuable – and appreciate you being such a loyal CleanGuru Member!! Wishing you MUCH success in your cleaning business in this coming new year!! Dan, Clean Guru LLC

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