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Consumable Supplies: The Janitorial Business ‘Hot Potato’ – Part 1

It can be a good thing or a bad thing. What’s that? Well, who’s going to be responsible to provide the consumable poly/ paper restroom and lunchroom type supplies of course – things like toilet paper, hand towels and hand soap.

Well, before you’re done watching this episode of “Flip My Cleaning Business from Painful to PROFITABLE!” we’ll explain how the answer to who is going to pay for these supplies and how they are going to be billed can be THE difference between whether you end up bonding your cleaning business to your customer in another profitable way… or simply end up getting burned by the ‘hot potato’; that’s right, actually losing money each month by providing this service.

Please leave your comments below. Thanks, Dan

Thanks for watching our video – Consumable Supplies: The Janitorial Business ‘Hot Potato’ – Part 1. But, don’t stop there – Be sure to check out our video: Should You Change the NAME of Your Janitorial Business? where we tell you why , when and how changing the name of your cleaning company may be not only be a good idea, but even a great idea!

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

6 Responses to “Consumable Supplies: The Janitorial Business ‘Hot Potato’ – Part 1”

  1. Ian says:

    Thanks Dan that was a great video -was wondering how to approach it.

  2. CleanGuru says:

    Thanks Ian, glad you found the video valuable. Wishing you MUCH success in your cleaning business, Dan, CleanGuru LLC

  3. Carlos Leiva says:

    I would like to talk to someone about the clean bid software.
    Please email me a time you are available to take me on a tour of the software.

    Thank you again,
    Carlos Leiva

  4. CleanGuru says:

    Hi Carlos, thanks for your note and interest in our janitorial software apps. We will email you to set up a convenient day/time to give you a ‘tour’ of our CleanBid bidding software, thanks, Matt

  5. Michelle says:

    Hi thanks for the video. I have a separate question, I have severely under bid a job. Do you have any advice on how to bring that up to profitability in a tactful way in? Or are there certain pieces of equipment that you like that can save time?

  6. CleanGuru says:

    Hi Michelle, you’ve asked a good question. Without all the details, I don’t feel comfortable giving you specific advice.
    However, I can share a few things to consider if you’ve submitted a bid – only to suddenly realize, your price is too low:

    To begin with, you can try to ‘re-tune’ the account, adding efficiency either by introducing a new piece of equipment (such as an auto-scrubber or bac vac) or faster cleaning strategy (such as team cleaning etc), so you can clean the building in a time that allows for profitability – that may be the best, since it doesn’t require involving your client in overcoming this expense/profit challenge.

    But, if you can’t, then:

    1. the old saying, ‘honesty is the best policy’ can be good advice.

    2. It’s also often a good idea to admit your mistake or miscalculation as soon as possible, explain what led to the miscalculation and promptly offer an alternative plan for correcting the situation and minimizing the cost and inconvenience.

    3. Make a practice of double checking time and price calculations in advance, in order to avoid walking head-first into a bad arrangement for either party. However, if it’s too late – and you’ve already submitted a bid that’s not priced correctly – put things on ‘pause’ and quickly attempt to get the situation corrected before moving forward to minimize the damage to all parties. Ignoring the problem will not fix anything and can only make things worse.

    For example, if you underbid an account so badly it would certainly lead to a situation where you will either be working for ‘nothing’, (at a loss) and/or finding you don’t have enough time (cleaning hours) available to do a proper job of cleaning or keep the job staffed – stop, study the situation, contact the building owner – and arrange to sit down with them to explain what happened and ‘sort it’ out.

    Tell them the straightforward reasons or miscalculations that lead to the mistake, but ALSO, come prepared with a revised plan and proposal to review with them, based on more realistic times and prices.

    IMPORTANT: Sometimes the prospect will be understanding and open to the new, revised plan, sometimes they won’t.

    But either way, you will know you are trying to admit your mistake and do the right thing both ethically and financially. Hang in there – these situations are tough, but I hope things work out favorably for you and your customer.

    Hope that helps,
    Matt
    CleanGuru Support

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