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Why the UNHAPPY Customers in YOUR Cleaning Business Are So VALUABLE!

We wish it never happened, but it does. That’s right, if you’ve been in the cleaning biz any length of time – you’ve made a mistake or two along the way and ended up with an unhappy customer. Well, in this video – Why the UNHAPPY Customers in YOUR Cleaning Business Are So VALUABLE! You’ll see why that’s NOT all bad news – because they can be your greatest source for learning in your cleaning business.

Before you’re done watching this fast paced video, you’ll discover how what they tell you can help you fix your cleaning company’s weaknesses, so you can begin to grow, grow, grow – while drastically reducing the number of times you or your staff ‘drops the ball’ in your janitorial business or maid service.

Please leave your comments below. Thanks, Dan

Summary:
Thanks for watching our video – Why the UNHAPPY Customers in YOUR Cleaning Business Are So VALUABLE! But don’t stop there – Be sure to check out our video: The Employees in YOUR Cleaning Business Are Watching YOU! where you’ll see through a number of specific examples, how ‘things really work’ when it comes to the critical topic of setting a good example for the employees of our janitorial business or maid service

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

5 Responses to “Why the UNHAPPY Customers in YOUR Cleaning Business Are So VALUABLE!”

  1. Hugo O Rodriguez says:

    Nice info thank you dan

  2. CleanGuru says:

    Hugo, you’re welcome. Thanks for you note and wishing you much success in your cleaning business. Dan, CleanGuru LLC

  3. Allen says:

    This was very good information. I recently had a unhappy customer where I strip their floors once a month. So I went above and beyond. I cleaned their restrooms, bought flowers, put electric scents in their bathrooms. Wow what a difference it made. The owner was extremely happy. So I learned so much from that experience. I now know that I can be creative with the customer, and I can do similar things with my current customers. So what I learned is that their are times that you have to go the extra mile in order to keep the customer happy. Do things that are out of the ordinary to keep them pleased.

  4. CleanGuru says:

    Allen – great post, thanks! I particularly liked when you said, ‘I now know that I can be creative with the customer’ Right on – I NOW KNOW…..once we see things differently, things we either didn’t see before or if we saw them – didn’t believe it was something within reach for us, something we were capable of – but, then suddenly DO, well that’s just terrific. Way to go and wishing you much success in your cleaning business, Dan, CleanGuru LLC

  5. Stebe says:

    I just had a customer leave because they didn’t want to pay tax …

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