You’ve been marketing, and measuring, and bidding, and selling, and hoping and then suddenly – the phone rings!

Your dreams are coming true! They’re calling to tell you the good news – they’ve chosen YOU to clean their building or home.

Happy days, right?

Yes, well, sort of.

You guessed it, the bad news is you’ve just discovered ALL of the new accounts want you to start cleaning on the same day.

And which day is that?

You guessed it, either the first of the month or if not, the first Monday in the month, right?

So, now what?

I don’t have to tell you how hard that can be to handle.

Heck, between the call-offs and extra jobs that need to be done, it’s hard enough just to get through a normal night of cleaning – let alone trying to get one new account started.

And, now we’re talking about MORE than one new account!!

So, what can you do?

Well, you certainly don’t feel like telling them you can’t handle it, do you?

Nope. I agree and completely understand why you don’t like the idea of having to postpone any new client – especially when you’ve worked so hard to get them!

So, here’s a couple ideas.

First, as soon as you can, sit down and think.

As with most things that seem like impossible emergencies - many, if not all of than can be fixed with a little calm, clear, thinking – and planning.

Second, find out which of the new cleaning accounts might be flexible on their start date.

I mean – if you don’t ask, you’ll never know, right?.

Many customers are more open to working with you to get through a scheduling conflict than you think.

If you explain your situation to them, they may not only understand, they may actually feel even better about hiring your company when they realize how busy and ‘in demand’ you are.

And that’s a good thing.

Third, lay out a number of possible ways of getting these cleaning jobs started including the possibility of moving their start date back, or UP!

That’s right, I said UP.

Consider offering to start an account earlier than they asked. It may sound like you’re putting even more pressure on yourself sooner, but getting one new account ‘up and running’ ahead of time – may actually take the pressure off!

Fourth, clear as much ‘other or extra type work’ scheduled for those days from your schedule as you can ahead of time.

That’s right, look at ‘banging out’ any extra tile maintenance or carpet cleaning work scheduled for the time of the start-up NOW instead.

Basically, ‘clear your plate’ as much as possible.

Fifth, consider training specific members of your cleaning team to be ‘start up’ experts.

You know, it takes a certain kind of person to effectively start new accounts.

They need to be calm, organized and capable of handling the unique challenges of starting a new jobs – where things are unfamiliar and ‘surprises’ always seem to come up.

Identifying these individuals, and then training and rewarding them accordingly, can provide you with a big ‘leg up’ in tackling the challenges of starting new accounts.

So, the next time you’re lucky enough to have a handful of new jobs to start all at once, you can be confident you can get through it – by knowing how to plan rather than having to panic!

Toledo, OH –  May 14, 2012 – Clean Guru LLC, creator of janitorial bidding software CleanBid, is pleased to release its new task list scheduler feature that gives janitorial companies an easy way to create a customized task list for office cleaning jobs, which can be printed and then posted in the janitorial closet.  The list can serve as a quick and easy way for cleaning business owners to show employees what needs to be cleaned each night.

The CleanBid Program provides janitorial work loading, specific price recommendations and customized cleaning proposals. It offers commercial cleaning contractors and residential cleaning/ maid services  seven separate modules to pick from including: Janitorial/Office Cleaning, Tile Maintenance, Carpet Cleaning, Post-Construction Clean-up, Apt. Move In/Out, Window Cleaning and Maid Services.

Dan Liebrecht, co-founder of the CleanBid® Program, explains, “Our new ‘print and post’ task list scheduler is something our members have been asking for and we think they’re going to find the new feature to be very easy to use, practical and effective!”

About Clean Guru™ LLC:

Dan Liebrecht and Tony Dietsch, are co-founders Clean Guru LLC and CleanBid® Program, and are Co-Authors of the book, Discover the Guru in You!® The 7 Insider Secrets to Finding, Landing and Keeping Profitable Cleaning Jobs!

Clean Guru™ LLC takes away the “big guys” advantage, and gives YOU the tools you need to compete and WIN.  The first of these powerful tools is the CleanBid® Cleaning Software Bidding Program. Janitorial Bidding Made Easy® is our motto because it’s the fast and easy way to get a competitive price recommendation for any cleaning job you’re bidding on. Plus, you get a professional cleaning contract ready-to-deliver or email to your prospective customers.

You can learn more about the CleanBid® Program at http://www.CleanBid.net

The NEW CleanSuccess™ Video Coaching Program teaches members advanced marketing, bidding, selling and profit strategies they used to build their own fast growing, profitable and fun-to-run cleaning business.  Want to get more cleaning leads? The marketing strategies explained in the CleanSuccess™ videos are designed to teach experienced janitorial business owners as well as those just starting a cleaning business – an advanced approach to finding janitorial leads without expensive telemarketing, painful cold calling or awkward networking.

You can learn more about the CleanSuccess™ Program at http://www.cleanbid.net/cleansuccess

Watch this fast paced video 4 Practical Ways to BEAT Negativity in YOUR Cleaning Business! you’ll hear four practical and easy to implement ways you can inject some positivity into your cleaning business REPLACING so much of the negativity around us!

Thanks for watching our video – 4 Practical Ways to BEAT Negativity in YOUR Cleaning Business! but don’t stop there -be sure to check out our video: , Why YOU Need To Be The Cleaning Business They KNOW! where you’ll hear how this one idea – of becoming familiar to your prospects, that’s right, just being someone they know – can make a big difference when it comes time for them to choose between you and another cleaning company!

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

Justin Elliott
Clean USA
Malta, IL

Robert Goldrick
Gold Coast Cleaning, LLC
Huntington, NY

Travis Chestnut
Nut-n-Better Cleaning
Round Rock, TX

I’ve been in the business for 6 years and just found your software in recent months. I struggled with adding another ‘expense’ to my monthly bills, but signed up last Friday.

That afternoon, I used CleanBid and went thru the process (which was less than half the time I usually spend) and sent off the bid to our potential customer.

That Monday my salesman got a call from the customer and she signed a contract with us. The first thing out of her mouth was, “Where did you get that software program? I’ve been in building management for 20 years and this is the best janitorial bid I have ever seen!”

This new account is a substantial amount for our company. Thank you so much!

Jerry Flug
Davis Professional Service
Chesapeake, VA

Well, never one to play it safe, I’ll go ahead and say it…No!

Ok, hold your horses…let me explain.

If you’re talking about delivering what you promised, then, sure – Yes.

Or, if you’re talking about showing every customer you appreciate them…then – Yes, again.

And, finally, if you’re talking about treating customers fairly… absolutely, Yes, to that one too!

But, if you’re talking about giving every customer:

-the exact same amount of attention

-the exact same number of customer service calls

-the exact same number of times when you’ll ok extra cleaning, at no charge, for them, for whatever reason..

…then, the answer is an emphatic ‘No’!

You see this ‘treat every customer the same’ idea, sounds nice – yep, it’s politically correct, but – here’s the rub….

it only works if all customers are the same…which, of course – they’re not!

Don’t believe me? Let me tell you a story…

Years ago, before we started to closely watched the profitability of each account, we had three customers call in at the same time.

Each one said they needed a bunch of last minute, extra work done, right away – that night, because, as you probably guessed…yep, VIP’s were coming!

Anyway, we were up to our necks in work already, so this rush of last minute requests was definitely going to push us ‘over the edge’.

We ended up taking care of two of the customers that night like they asked for…but had to tell the third client,

‘Sorry, we simply can’t get to you tonight, you’ll have to wait till tomorrow.’

As you might expect, that third customer wasn’t thrilled.

Here’s the thing, a few days later, when we finally got around to looking at the profitability of each of our accounts.

To our surprise….of the two accounts we were able to get to that first night, one was only marginally profitable, and the other one was frankly – a financial ‘money pit’ for us!

That’s right, we were virtually losing money there every month.and with no real chance of increasing their price or reducing our cost to turn it around anytime soon.

But, of course, on the other hand, that third account, you remember the one where we called to let them know they’d ‘have to wait’….

Yep, you guessed it, that’s the one that actually turned out to be a “money machine”, churning out profits for us every month!

Ouch! Ooops!

Don’t get me wrong, I’m not suggesting ‘snubbing your nose’ at any customer that’s only marginally profitable.

I am saying, however, when laying out the different levels of service for different accounts – with different levels of profitability, then, as my mother would put it…

‘For crying out loud, use your head – that’s why the good Lord gave you one!’

It’s not unethical or poor customer service.

It’s survival.

I seem to remember reading an article where a reporter was interviewing the then-popular and well respected CEO of a large fortune 100 company..

They asked him “The customer is always right, right?”

He said something like, and don’t quote me here, but his answer was basically…

‘No. You simply cannot give every customer, everything, they want, all the time, at whatever price they want…unless you plan on going broke!’

Now, that’s not politically correct either, is it?

No, we want to believe, and more importantly we want to say we can give all of our customers, everything they want, every time, no matter what!

And I agree, that would be nice. But it isn’t reality, is it?

At least not all the time.

No, the truth is, cleaning companies run with a limited amount of resources, the most important one of which is our people.

And, the truth is, the best we can do, and what we should challenge ourselves to do – is allocate those resources as efficiently as we can to to deliver maximum result AND make a profit!

No question – you owe your customers what you promised them.

But you also owe it to yourself, your families and your employees – to keep your financial eyes ‘wide open’ so you can make decisions that make money!

It’s the right thing to do.

Your clients should understand that – many of them run businesses too!

Toledo, OH – April 25, 2012 – Clean Guru LLC is proud to announce the release of a new mobile app of its residential maid service bidding software – one of seven modules available in the desktop version of the CleanBid Program.  The other six modules include janitorial/office, tile maintenance, carpet cleaning, post construction cleaning, move in/out services and window cleaning.

The new maid service mobile web app is the second module Clean Guru has turned into a convenient mobile web app software – to continue to move forward with their company goal of making CleanBid the most effective, popular and user-friendly bidding software available today for building service contractors as well as the owners of residential cleaning businesses.

Users will find the wording, layout and navigation of the new mobile software to reflect an attention to detail and ease of use ideal for members who are bidding on site in a prospect’s home.  The mobile app is a perfect choice to take along on an initial bid walkthrough as a convenient way to record measurements or notes while still at the person’s house.

Tony Dietsch, co-founder of the CleanBid Janitorial Software explains, “We’ve had a lot of requests for a mobile version of our residential cleaning, maid service software coinciding with the growing availability and use of Smartphones like the iPhone and Android as well as tablet devices such as the iPad!  This trend is here to stay, and we’re thrilled to bring its exciting benefits to our members!’

These  new developments are part of Clean Guru LLC’s mission to make CleanBid® the fastest, easiest and most professional online janitorial bidding software program for experienced cleaning business owners or those wanting to start a cleaning business today!’

About Clean Guru™ LLC:

Dan Liebrecht and Tony Dietsch, are co-founders Clean Guru LLC and CleanBid® Program, and are Co-Authors of the book, Discover the Guru in You!® The 7 Insider Secrets to Finding, Landing and Keeping Profitable Cleaning Jobs!

Clean Guru™ LLC takes away the “big guys” advantage, and gives YOU the edge to compete and WIN.  The first of these powerful tools is the CleanBid® Cleaning Software Bidding Program. Janitorial Bidding Made Easy® is our motto because it’s the fast and easy way to get a competitive price recommendation for any cleaning job you’re bidding on. Plus, you get a professional cleaning contract ready-to-deliver or email to your prospective customers.

You can learn more about the CleanBid® Program at http://www.CleanBid.net

The NEW CleanSuccess™ Video Coaching Program teaches members advanced marketing, bidding, selling and profit strategies they used to build their own fast growing, profitable and fun-to-run cleaning business.  Want to get more cleaning leads? The marketing strategies explained in the CleanSuccess™ videos are designed to teach experienced janitorial business owners as well as those just starting a cleaning business – an advanced approach to finding janitorial leads without expensive telemarketing, painful cold calling or awkward networking.

You can learn more about the CleanBid® Program at http://www.cleanbid.net/cleansuccess

Watch this fast paced video Why YOU Need To Be The Cleaning Business They KNOW! you’ll hear how this one idea – of becoming familiar to your prospects, that’s right, just being someone they know – can make a big difference when it comes time for them to choose between you and another cleaning company!

Thanks for watching our video – Why YOU Need to Be the Cleaning Business They KNOW! but don’t stop there -be sure to check out our video: , Forget the Olympics – Give Me a Cleaning Business!! where you’ll learn important differences between the Olympics and running a janitorial business or residential maid service and how those differences should make you feel lucky!

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

But it’s not; not by a long shot.

Let me tell you a story..

When I was 16, I worked in a local department store.

Myself, and about a half a dozen other guys, were called ‘number three’s', yeah, no kidding, they actually called us # 3′s, don’t ask me why, I have no idea.

Anyway, our duties as # 3′s, included such ‘glamorous’ jobs as emptying trash, gathering clothes hangers, packing up orders to be sent by mail as well as..

‘jumping on’ and restraining the occasional wild eyed shoplifter – to help the security staff out

Those were the basic duties.

But there were other nastier duties we would find ourselves doing that I won’t go into in detail here about, other than to say….it was 1976, and back then, when there was a ‘problem’ in one of the bathrooms, it wasn’t just a leaky faucet – nope, someone may have had an ‘accident’.

AND they didn’t call the hazmat team in…no.. they called us…the old reliable # 3′s!

On the intercom… ‘# 3, please report to the men’s restroom on the 2nd floor immediately!”…”# 3, please report to the men’s restroom on the 2nd floor – immediately!’

And, again, without getting too graphic, let me just say, that when we got these emergency calls, it wasn’t as simply as filling a paper towel dispensers! Nope, it sure wasn’t….anyway….

So why do I tell you this?

Well, it’s because… strange as it may seem, I actually loved that job, and so did most other # 3′s.

Why?

Really – how in the world could we have all loved that job??

Well, here’s the ‘million dollar’ secret reason….

Because the boss showed a genuine interest in us.

That’s right, while he had more than enough to keep him busy overseeing everything going on in that dept. store, he took the time to get to know each of use personally, to look out for us.

He asked how we were doing, encouraged us, and complimented us when I did something worth complimenting.

Let me share one example.

One day, he pulled me aside to tell me how good of a worker I was, and just wanted to let me know that I would always have a job with them and if I wanted to advance with the company – the door was open!

He saw in me the best of what I was.. and could be.

I loved that job.

I worked hard at that job. I stayed at there and I advanced into management at that job.

And I did it all, to a great degree – because of that one man.

Ultimately, I became an Operations Manager of one of the company’s department stores just like the man who had coached and guided me!

On a side note, that same man, my boss, died not too many years later from brain cancer.

But, I have never forgotten him, and I expect I never will.

I cannot, however, remember what I was being paid per hour at the job. Interesting.

Sure, I’ll grant you I wouldn’t have worked there if I wasn’t being paid, but it tells you something important about what kept me there, motivated me to work hard there and then stay on to move into management.

With what you hear on the news every day, you might be tempted to be cynical and think people are different now – that they won’t respond to coaching and encouragement the way people did years ago.

Don’t believe it. People are still people. They want to feel a part of something where they’re appreciated.

And when they do, you may be surprised to see how willing they are deliver the amount of work and level of service, they know and you know, they’re capable of.

Toledo, OH – April 16, 2012 – Clean Guru LLC is pleased to release its new average wage feature  which allows members to quickly and easily calculate a weighted average wage for bidding on buildings where the staffing will involve more than one cleaner and at different wage rates.

The new average wage feature works on every version of the janitorial bidding software including desktop, Smartphones such as Blackberry, iPhone or Android or tablet devices such as the iPad. This new feature was designed to give members an easy way to calculate a weighted average wage for use on CleanBid’s Price Generator when they have multiple cleaners in a building at different hourly pay rates.

The CleanBid Program provides janitorial work loading, specific price recommendations and customized cleaning proposals. It offers commercial cleaning companies and maid services  seven separate modules to pick from including: Janitorial/Office Cleaning, Tile Maintenance, Carpet Cleaning, Post-Construction Clean-up, Apt. Move In/Out, Window Cleaning and Residential Cleaning / Maid Services.
Dan Liebrecht, co-founder of the CleanBid® Program, explains, “Our new weighted average wage feature is something our members have been asking for and we think they’re going to find it to be a convenient and useful tool for bidding on large cleaning jobs!”

About Clean Guru™ LLC:

Dan Liebrecht and Tony Dietsch, are co-founders Clean Guru LLC and CleanBid® Program, and are Co-Authors of the book, Discover the Guru in You!® The 7 Insider Secrets to Finding, Landing and Keeping Profitable Cleaning Jobs!

Clean Guru™ LLC takes away the “big guys” advantage, and gives YOU the tools you need to compete and WIN.  The first of these powerful tools is the CleanBid® Cleaning Software Bidding Program. Janitorial Bidding Made Easy® is our motto because it’s the fast and easy way to get a competitive price recommendation for any cleaning job you’re bidding on. Plus, you get a professional cleaning contract ready-to-deliver or email to your prospective customers.

You can learn more about the CleanBid® Program at http://www.CleanBid.net

The NEW CleanSuccess™ Video Coaching Program teaches members advanced marketing, bidding, selling and profit strategies they used to build their own fast growing, profitable and fun-to-run cleaning business.  Want to get more cleaning leads? The marketing strategies explained in the CleanSuccess™ videos are designed to teach experienced janitorial business owners as well as those just starting a cleaning business – an advanced approach to finding janitorial leads without expensive telemarketing, painful cold calling or awkward networking.

You can learn more about the CleanSuccess™ Program at http://www.cleanbid.net/cleansuccess

Watch the fast paced video Forget the Olympics – Give Me a Cleaning Business!! where you’ll learn important differences between the Olympics and running a janitorial business or residential maid service and how those differences should make you feel lucky!

Thanks for watching our video – Forget the Olympics – Give Me a Cleaning Business!!
but don’t stop there -be sure to check out our video: , Cleaning Business Alert: Don’t Make This Costly MISTAKE with Linked In – EVERYBODY Made with Facebook! You’ll hear how the public got ‘snookered’ by Facebook and how the very SAME thing could happen to you AGAIN with the business social media tool – Linked In – if you’re not careful!

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

Life would be so much easier.

I could simply whisper it in your ear and poof like magic you’d be landing great accounts, filling jobs with motivated people – and monitoring it all of it from your laptop computer!

But I can’t – because there isn’t one, all powerful secret.

But hang on for just a second, you don’t be discouraged – if fact, you should be glad!

Let me explain.

You see, if there were, one, all powerful secret to this business, you might be able to build a wildly successful company at first.

But, here’s the rub – you wouldn’t be able to keep it – at least not for long!

Let me tell you a story.

Years ago, Tony and I attended a cleaning industry convention. At lunch, a fellow cleaning business owner asked us how much business we did a year.

We told him.

But it’s what he asked next that I won’t ever forget.

He leaned closer to us with a small index card and pen, at the ready, and asked ‘So, how did you do that’?

I think we replied, “Do what?”

To which he said, “Get that big, how do you do that?”

Don’t get me wrong – we liked this guy.

He was interested, open and ready to learn.

And we tried to tell him a few of the most important things he might want to look at doing when he got back home from the convention..

But, I remember thinking, ‘Boy, it’s easy to take for granted how many things you learned over the years – the hurdles you’ve gotten over – until someone comes right out and asks you an honest but huge question like that!’

There certainly wasn’t one thing, one secret, we could pass along to him. In fact, there wasn’t enough room on both sides of the index card to get him everything he wanted.

But, he had the right idea!

Be open.

Learn from someone who has already done what you want to do.

I hope the things we told him that day helped him reach his goals. But, here’s the thing…

It’s good it takes learning a number of different ideas and skills to grow a successful cleaning company.

As the saying goes, ‘If it were easy – anybody could do it – and everybody would do it!’

Fortunately, all the things you need to have a fast growing and profitable cleaning company are things you can do if you first learn them and then ‘set your mind to implementing them!

But, again, there’s not just – one or two.

If there were, everybody and his brother would be able to do what you’re doing!

So, I say, ‘It’s a very good thing, that there isn’t simply one secret to this business.’

Yep, that way, once you take the time to find, and put together, the necessary ‘parts of the puzzle’, you’ll insulated – that’s right, competitors won’t be able to easily rush in and take it away.

And that is a very good thing.

But, hang on, there’s good news, because before you’re done watching this fast paced video, Cleaning Business Alert: Don’t Make This Costly MISTAKE with Linked In – EVERYBODY Made with Facebook! Watch this video to hear how the public got ‘snookered’ by Facebook and how the very SAME thing could happen to you AGAIN with the business social media tool – Linked In – if you’re not careful!

Thanks for watching our video – Cleaning Business Alert: Don’t Make This Costly MISTAKE with Linked In EVERYBODY Made with Facebook! but don’t stop there – Be sure to check out our video: Why YOUR Cleaning Business SHOULDN’T Be Spontaneous! where you’ll learn why consistently delighting your janitorial and residential cleaning clients is way too important to leave up to something as fragile as spontaneity or chance!

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

Willie Mieldon
Mieldon & Associates, LLC
Renton, WA

Randy Warrick
Officemaid
Fletcher, NC

Erich Allred
Deep Cleaning Specialists
Bear River, UT

Tony Koch
Nevada Commercial Maintenance, LLC
Las Vegas, NV

Jason Stalnecker
Whistle Building Maintenance
Ewing, NJ

Ronald Carr
Carr Janitorial Service
Langhorne, PA

Vincent Mcpartland
Always Clean
Chester, NY

Yvon Leblanc
Columbia Building Maintenance Co. Ltd.
Downsview, Ontario

Susan Miller
Millers Cleaning Service
Morganton, NC

Bobby Tate
Andre’s & Bobby’s Janitorial Service Inc.
Orlando, FL

Sandra Gordon-Somers
Corporate Maintenance Limited
Kingston 6, Jamaica

Jiri Zakopal
Xcellent Cleaning Inc.
Naperville, IL

Mel Collins
Medcom Janitorial
Fresno, CA

Toledo, OH –   March 20, 2012 – Clean Guru LLC is excited to be developing a new scanned document feature which will makes it easy for CleanBid Members to scan, save and add up to three (3) separate documents to janitorial or residential cleaning bid proposals.

The CleanBid Program provides janitorial workloading, price recommendations and customized cleaning proposals. It offers commercial cleaning companies and residential cleaning, maid services  seven modules including: Janitorial/Office Cleaning, Tile Maintenance, Carpet Cleaning, Construction Clean-up, Move In/Out, Window Cleaning and Residential Cleaning/Maid Services.

Dan Liebrecht, co-founder of the CleanBid® Program, explains, “Attaching several scanned documents such as insurance certificates to their cleaning bids is something our members have been asking for and this feature will be able to be set up in advance, on a preference level, conveniently allowing a set of scanned documents to appear automatically on all future cleaning proposals!”

About Clean Guru™ LLC:

Dan Liebrecht and Tony Dietsch, are co-founders Clean Guru LLC and CleanBid® Program, and are Co-Authors of the book, Discover the Guru in You!® The 7 Insider Secrets to Finding, Landing and Keeping Profitable Cleaning Jobs!

Clean Guru™ LLC takes away the “big guys” advantage, and gives YOU the tools you need to compete and WIN.  The first of these powerful tools is the CleanBid® Cleaning Software Bidding Program. Janitorial Bidding Made Easy® is our motto because it’s the fast and easy way to get a competitive price recommendation for any cleaning job you’re bidding on. Plus, you get a professional cleaning contract ready-to-deliver or email to your prospective customers.

You can learn more about the CleanBid® Program at http://www.CleanBid.net

The NEW CleanSuccess™ Video Coaching Program teaches members advanced marketing, bidding, selling and profit strategies they used to build their own fast growing, profitable and fun-to-run cleaning business.  Want to get more cleaning leads? The marketing strategies explained in the CleanSuccess™ videos are designed to teach experienced janitorial business owners as well as those just starting a cleaning business – an advanced approach to finding janitorial leads without expensive telemarketing, painful cold calling or awkward networking.

You can learn more about the CleanSuccess™ Program at http://www.cleanbid.net/cleansuccess

Has the ‘stuff’ you’ve got to get done today got you spinning so fast -you feel like shutting the whole thing down – just to catch your breath?

Have you ever thought to yourself as you race around trying to bid jobs, clean accounts and hire people…

‘If THIS is what it takes to grow, I’d be better off just staying small, and doing the work myself !”

I don’t blame you for feeling that way.

Really.

If you feel that you’re ‘killing yourself’ to find leads, bid jobs and then get them staffed and cleaned – then I don’t blame you one bit for feeling like it’s not worth it.

But while I don’t blame you, I do want you to know that it doesn’t have to be like that.

It really doesn’t.

There are plenty of things you can do to make it easier on you as you grow. Here’s a few:

1. Pick your fights.
Stay focused on the ‘right things’, like marketing and selling, and avoid, or spend as little time as possible, on ‘fights’ that don’t matter as much or at all.

2. Be prepared for the fight.
If, for example, marketing is one of the fights you pick, then you need to find out what works and what doesn’t work. And that’s takes some homework.

3. Show up for the fight.
If, for example, you’ve decided to create a marketing plan, but then fail to take the steps needed to ‘make it happen’ like having the system and discipline to stick to it as scheduled – well, then you haven’t ‘shown up for the fight’!

4. Ask others to ‘fight’ along with you.
This may be the most important tip of all – delegating.

If you’re not good at delegating, and prefer to do things yourself, you simply gotta get over it – if you want to grow.

Not everybody does – grow, that is, and there’s nothing wrong with staying small if you want.

There are plenty of folks who do a great job and our very happy doing all the work themselves – it gives them a great deal of pride and satisfaction.

BUT, if you want to have a fast growing and profitable cleaning business – then, you simply cannot do everything yourself.

And remember; delegating isn’t ‘dumping’ work you don’t want to do on someone else.

Not by a long shot.

Having others help you, by training them to take on more and more responsibility, not only helps to reduce your work load, it empowers and motivates your people along the way.

You can’t ‘stop the world from spinning!’ It’s supposed to spin.

Your job is to avoid getting ‘motion sickness

Before you’re done watching this fast paced video, Why YOUR Cleaning Business SHOULDN’T Be Spontaneous! you’ll realize that consistently delighting your janitorial and residential clients is way too important to leave up to something as fragile as spontaneity or chance!

Thanks for watching our video -Why Delighting Customers in YOUR Cleaning Business SHOULDN’T Be Spontaneous! but don’t stop there – Be sure to check out our video: Why ‘CAMPING’ May Hold the Secret to Success in the Cleaning Business! where you’ll learn what it is about ‘camping’ that can revolutionize your janitorial business or residential maid service from the inside – out!

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

Instead, I hope the way your office or building looks is a shining example of the very best your company can deliver.

But if it isn’t… it should be.

Really, it’s just ‘not ok’ to deliver quality cleaning to your clients, and then have your office look like a ‘frat house’ on a Sunday morning…. after a Saturday night!

I read somewhere that General Schwarzkopf had said that polished shoes, that’s right, polished shoes,were critical to success in his mind.

The idea being if you start allowing yourself to deliver less than the best, it’s more likely you’ll deliver less than the best at other times… as in times of war or other crisis – when you can least afford to do so!

Fortunately, the opposite is also true.

That’s right, when it came to the appearance of our office we followed the old saying, ‘Look sharp – be sharp!’

And went as so far as to advertise the point!

That’s right, we had a marketing piece with a photo of our office building and a huge headline that challenges the reader with the following question:

“Would YOUR Current Cleaning Company Be Comfortable If YOU Stopping By, Unannounced, To See The Cleanliness Of THEIR Office?”

Yeah, that got their attention!

And went on, of course, to invite them to stop by to see our building anytime!

We made what other companies saw as a ‘pain in the neck’ namely, taking care of their own facility – into a competitive advantage!

You can too!

One final thought, forgetting completely about the amount of positive marketing ‘mileage’ you can generate with this strategy, think about this:

What affect do you think having your office looking ‘sharp as a tack’ has on applicants that come in to your office and employees as they head out of your office for a night of cleaning?

You know the answer.

So, don’t miss out on all the benefits of having a spotlessly clean and well maintained office, especially when you already know a cleaning company that can handle the job!!

Aaron Warren
2Clean Commercial Cleaning Services, LLC
Riverdale, MD

Joey Rozier
Spotless Cleaning & Service, Inc.
Macon, GA

Bob Johnson
B.A.M. Cleaning Service, Inc.
Joliet, IL

Elizabeth Carroll
Naturally Allbrite
Windsor Mill, MD

Joel McGinley
ACScleaning
Savannah, GA

Joseph Makled
ProClean Systems, LLC
Lake Orion, MI

Sloane Ketcham
Final Touch Cleaning Services
Haleiwa, HI

Jamison Hickman
R&R Carpet and Cleaning Service
Florence, SC

Larry Dixon
Sound Cleaning Solutions
Lacey, WA

Rhonda Strickland
ASK Cleaning Services
Hillside, NJ

Cherita Bunch
Top 2 Bottom Cleaning
Raleigh, NC

Roger Stewart
Scrupulous Janitorial & Residential Cleaning LLC
Ludowici, GA

LaCanne Herndon
We’ll Do It Cleaning, LLC
Atlanta, GA

Tony Carter
Arizona Cleaning Professinals
Chandler, AZ

Darrell Ross
Perfect Touch Enterprises, LLC
St. Louis, MO

Delnise Moore
Always Moore Janitorial Service
Oak Ridge, TN

Derek Dambrosio
Ultimate Cleaning
Charlestown, MA

Jason Stalnecker
Whistle Building Maintenance
Ewing, NJ

Charlie Shiffner
ServiceMaster Building Maintenance
Binghamton, NY

Robyn Morrison
V & R Services
Baton Rouge, LA

Darian Gaines
Cleaning Systems, Inc
Loveland, OH

Mandy Phillips
Henrys Janitorial Services, INC.
Anchorage, AK

Amanda Whetstone
Quality Maintenance & Repair Service, Inc
Jacksonville, FL

Michael Minardi
Prestige Cleaning of Alpharetta
Johns Creek, GA

Tim Daughabaugh
Dirt Doctor
San Angelo,TX

Matt Watson
Wat-So-Clean, LLC
Ozark, MO

Alexander Perez
Paradise Cleaning Solutions
Pomona, CA

Matthew Johnson
Tru-Shine Cleaning & Preservation
Manistee, MI

Jeffery Reynolds
Jef. R. Maintenance & Janitorial Services
Detroit, MI

Jose Cuellas
MRJ Services LLC
Mansfield, TX

Janna Lumley
VeriClean Services
San Antonio, TX

Randy Neese
All About Clean!
Hendersonville, TN

Ruthie Johnson
Q.D.K. Janitorial Services LLC
Fayetteville, GA

Jennifer Wolf
GreenWolf LLC
Beachwood, OH

Daniel Riley
Capital Service Group, Inc.
Goose Creek, SC

Yvon Leblanc
Columbia Building Maintenance Co. Ltd.
Downsview, Ontario

Carlo Leon Guerrero
Pacific Surface Masters
Tamuning, Guam

Leslie Frias
Rego’s Building Maintenance Ltd
Milton, Ontario

Sandra Gordon-Somers
Corporate Maintenance Limited
Kingston 6, Jamaica

Nathan Wade
Hamilton Janitorial
Fort St. John, British Columbia

Cassandra Huggins
Urbancore Cleaning
Calgary, Alberta

Before you’re done watching this fast paced video, Why ‘CAMPING’ May Hold The Secret to Success in the Cleaning Business! you’ll understand what it is about camping that can revolutionize your janitorial business or residential maid service from the inside – out!

Thanks for watching our video – Why ‘CAMPING’ May Hold the Secret to Success in the Cleaning Business! but don’t stop there – Be sure to check out our video: People Can ‘See’ Your Voice! where you’ll learn why your voice reveals so much more than just what you sound like – but, in fact, actually sends important messages to your prospects. You’ll want to take a minute to see what your own voice ‘looks’ like as soon as possible.

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

If you want it done right, you shouldn’t do it yourself!

And I know that that goes against nearly everything you’ve been told your whole life.

But here’s the thing…the whole idea that you, and only you, can be counted on to get it right….is wrong!

Really, think about it.

Sure, you’re good at what you do.

But to be so close minded, or short-sighted, to think that you are the only one that can be counted on to come through when it counts is not only nonsense, it’s downright dangerous – at least, business wise!

That’s right, by dangerous, I mean dangerous to your chances of ever having a fast growing, profitable cleaning company that has people and systems in place so it runs smoothly, even without, maybe particularly without – you there to run everything!

Let me be frank.

If, God forbid, when Tony and I were both running the cleaning business – if we were to be ‘hit by a bus’ and therefore wouldn’t have been around to:
- help make one decision
- clean one account
- inspect one building
- call one customer
- or send out even one invoice….

…Our company should be able to run the same as it would if we were there! (Sure we’d miss being around and hope our family, friends and staff would miss us too!)

But honestly, we are proud to say all those things would happen – without us there to make sure they happen.

Now, obviously, we don’t sit around at work because we don’t have anything to do. (although I did catch Tony doing that one time last week.)

No, we try as much as possible to spend our time working, as they say ‘on our business, not in it’ because we know that’s how we’ll reach our next goal, and our next goal and so on.

And that approach is only possible because we don’t believe ‘If we want it done right… we have to be the only ones to do it!’”

And we don’t believe that because we’ve seen so much evidence that shows the opposite to be true.

-Many of our associates could clean circles around us.

-Our Customer Service Manager has more patience when listening to customer problems than Tony or I.

-Our HR Manager has more experience and tact when handling employee problems than we do.

-Our floor maintenance techs can strip and refinish a floor you guessed it, better than Tony or I.

You get the idea.

That’s ok. In fact, that’s great. We were unbelievably proud and grateful for the quality service our people delivered everyday!

You don’t need to be the best technical person in every part of a cleaning operation to operate a great cleaning company.

You do, however, need to be the best owner-operator of a janitorial cleaning company that you possibly can be.

And that calls for different skills, like goal setting, delegating to and motivating employees, as well as creating systems to monitor and measure results.

When you can count on your people to deliver when you want something ‘done right’… you’ll know you’re doing something right too!

Toledo, OH – February 20, 2012 – Clean Guru™ LLC, is pleased to announce reaching a new milestone of 8,500 -in the number of  professionals and commercial and residential cleaning businesses registered receiving  the weekly email and videos in the ‘Flip My Cleaning Business from Painful to Profitable’ series!.  The emails and video ‘shorts’ are designed to give existing  janitorial business owners or those wanting to start a cleaning business – ideas, tips and strategies to succeed in spite of today’s challenging economy.

This popular series reveals effective marketing, selling and operational strategies designed to help janitorial or maid service business owners or those considering starting a cleaning company.
Building service contractors who follow the series learn unique approaches to finding, landing and keeping profitable cleaning jobs. The subject matter includes advice on topics such as how to identify prospects, generate leads and price a cleaning contract for profit.

About Clean Guru™ LLC:

Dan Liebrecht and Tony Dietsch, are co-founders Clean Guru LLC and CleanBid® Program, and are Co-Authors of the bestselling book, Discover the Guru in You!® The 7 Insider Secrets to Finding, Landing and Keeping Profitable Cleaning Jobs!

Clean Guru LLC offers cleaning businesses powerful tools such as the CleanBid® Cleaning Software Bidding Program. Janitorial Bidding Made Easy® is their motto because it’s the fast and easy way to get a competitive price recommendation for any cleaning job you’re bidding on. Plus, you get a professional proposal to use with your cleaning contract, ready-to-deliver or email to your prospective customers.

You can learn more about the CleanBid® Program at http://www.CleanBid.net

The NEW CleanSuccess™ Video Coaching Program teaches members advanced marketing, bidding, selling and profit strategies they used to build their own fast growing, profitable and fun-to-run cleaning business.  Want to get more cleaning leads? The marketing strategies explained in the CleanSuccess™ videos are designed to teach experienced janitorial business owners as well as those just starting a cleaning business – an advanced approach to finding janitorial leads without expensive telemarketing, painful cold calling or awkward networking.

You can learn more about the CleanBid® Program at http://www.cleanbid.net/cleansuccess

Before you’re done watching this fast paced video, People Can ‘See’ Your Voice! you’ll understand not only why your voice ‘tells’ so much more than just what you sound like – but, actually gives hints as to your energy, passion and commitment as well. You’ll want to take a minute to see what your own voice ‘looks’ like – as soon as possible.

Thanks for watching our video – People Can ‘See’ Your Voice, but don’t stop there – Be sure to check out our video: In the Cleaning Business – You Want to Sell ‘Apples to Oranges!!’ where you’ll hear Dan describe how and why you need to create a striking difference between you and the ‘other guys’ when it comes to how you deliver your cleaning services.

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

..at least, that’s not the whole truth by a long shot!

Don’t get me wrong. I was always proud to own and operate a janitorial cleaning company. Always.

But, the idea that you or I are ‘just a cleaner too who happens to be running a cleaning business’ is only a small part a much bigger picture.

And if that’s the idea you have in your head, better get a new idea quick, or you’re going to severely limit how far and how fast you go in this business.

Let me tell you a story….

In the early days, Tony and I spent endless hours trying to learn every technical thing we could about cleaning; everything from the newest finish and stripper to the latest mop wringer and foaming quart bottle tip.

And we spent the bulk of our time cleaning, inspecting and making customer service calls and visits to clients.

And all of those things are great. It was the picture we had of what it meant to be in the cleaning business.

But, it wasn’t until we began to “change the picture” of what business we were really in, that things began to change…and fast!

That’s right, we began to “see” we were really in much more than simply a “cleaning business”.

That’s right, we began to see that we were really……in the people business!

That’s right, finding, training and motivating people.

And, it just so happened that the “thing” we need to hire, train and motivate them to do was – clean.

We began to realize that we were really …in the marketing of cleaning business!

That’s right, realizing we needed a burning, nearly obsessive commitment to growing, was just what the doctor ordered!

These may seem like small things; let me assure you – they’re not!

In fact, how you “see” things, can change what you decide to do– and that of course, changes everything.

When your eyes are staring down on SMALL day-to-day issues…obstacles in your way seem impossible to get over or through..

When your eyes are looking up and out at BIG future goals, obstacles in your way, while still there, seem more like little “hurdles” on your way towards the far off, but BIG, target in your sights!

So what, you may ask?

What difference will changing the way I “see” my business actually make in what I do today, or tomorrow?

Well, everything or nothing – depending on YOU.

But, let’s say, for example, that Cleaning Contractor #1 sees himself as “just another cleaning business” versus

Cleaning Contractor # 2 who sees himself, as “…a building service company committed to predictably reaching sales and profit targets by setting goals, planning strategy, implementing systems, and measuring results in all areas of the business, especially marketing and people development.”

Now, here’s the question:

Do you think if those are the two very different “pictures” in the minds of these two people all day long… they might decide to do very different things during any given day?

Yeah, I think so too.

Toledo, OH – February 6, 2012 – Clean Guru LLC is pleased to announce that over 60,000 cleaning bids have been created using their online, cloud technology based program.  This convenient online bidding tool provides janitorial work loading, price recommendations and customized proposals. These cleaning proposals have been prepared by commercial cleaning and maid service businesses from the U.S., Canada, UK and Australia.

The CleanBid® Program offers commercial cleaning contractors six separate modules, or types of cleaning, to pick from including: Janitorial, Tile, Carpet, Construction, Carpet, Move In/Out, Window and Residential.
The 60,000 cleaning bid mark is another important milestone towards the company’s goal of providing the most effective and user-friendly online janitorial bidding software available to cleaning businesses today.

Tony Dietsch, co-founder of the CleanBid® Program, explains “It’s really great –seeing our members trust our online program to create over 60,000 bids to date.  It speaks to the growing popularity of, and trust in, online janitorial bidding software programs like ours!”

About Clean Guru™ LLC:

Dan Liebrecht and Tony Dietsch, are co-founders Clean Guru LLC and CleanBid® Program, and are Co-Authors of the book, Discover the Guru in You!® The 7 Insider Secrets to Finding, Landing and Keeping Profitable Cleaning Jobs!

Clean Guru™ LLC takes away the “big guys” advantage, and gives YOU the tools you need to compete and WIN.  The first of these powerful tools is the CleanBid® Cleaning Software Bidding Program. Janitorial Bidding Made Easy® is our motto because it’s the fast and easy way to get a competitive price recommendation for any cleaning job you’re bidding on. Plus, you get a professional cleaning contract ready-to-deliver or email to your prospective customers.

You can learn more about the CleanBid® Program at http://www.CleanBid.net

The NEW CleanSuccess™ Video Coaching Program teaches members advanced marketing, bidding, selling and profit strategies they used to build their own fast growing, profitable and fun-to-run cleaning business.  Want to get more cleaning leads? The marketing strategies explained in the CleanSuccess™ videos are designed to teach experienced janitorial business owners as well as those just starting a cleaning business – an advanced approach to finding janitorial leads without expensive telemarketing, painful cold calling or awkward networking.

You can learn more about the CleanSuccess™ Program at http://www.cleanbid.net/cleansuccess

Before you’re done watching this fast paced video, In the Cleaning Business – You Want to Sell ‘Apples to Oranges!!’ you’ll hear Dan describe how and why you need to create a striking difference between you and the ‘other guys’ when it comes to how you deliver your cleaning services.

Thanks for watching our video – In the Cleaning Business – You Want to Sell ‘Apples to Oranges’!, but don’t stop there – Be sure to check out our video: You Don’t Have To Sugar-Coat Problems in Your Cleaning Business! you’ll learn how to build a janitorial business or residential maid service of people who care about more than just getting a paycheck – and why THAT is so important!

You’ll watch a few, short minutes of video loaded with practical ideas, tips and strategies about what it really takes to flip a cleaning business from painful to profitable. Want to Flip Yours?

Frank Capobianco
Team Clean NY Corp.
N. Massapequa, NY

Meredith Doubrava
White Glove Cleaning Co. LLC
Alamogordo, NM

Linda Coleman
Green Cleaning Service LLC
Colorado Springs, CO

Mark Derdich
Nationwide Cleaning Services
North Huntingdon, PA

Dudley Hall
Lonestar Cleaning Solutions
Ft. Worth, TX

Lynn Rodgers
JR Cleaning Systems, Inc
Reinholds, PA

Gregory Lawson
Beneficial Building Services Inc.
Akron, OH

Mike Wilcox
Vivid Cleaning, Inc.
St. Louis, MO

Andrew Lee
Enviroclean Australia
Springfield Lakes, QLD

Lisa Herrmann
G&L Janitorial Services
Denver, PA

Carey Henning
Green Clean of Wisconsin LLC
Sheboygan, WI

Lucille Weakley
One Clean World
Charlottesville, VA

Lupe Dovi
L & G Enterprises LLC
Washington DC

Theresa Sandoval
Sandoval’s Janitorial & Floor Care
Bakersfield, CA

Kim Campbell
Servpro of East Fort Worth
Everman, TX

Glenn Cray
NAC Commercial Cleaning Company
Epping, NH

Greg Doke
CCS of Tulsa
Jenks, OK

Eric Luke
School & Commercial Janitorial
Rancho Murieta, CA