Do Customers REALLY Want ‘White Glove’ Cleaning?

Perfect Cleaning? Is that what your customers want? You might think so if you’d listen to and believed some of your wacky competitors who boast about “We’ll never miss a trash….EVER!” or “We still have our FIRST customer!” or “Take the “white glove’ test…. your current janitorial company might fail it ….but we wouldn’t!”. Uh-huh, sure. Frankly, we’re not buying that load of malarkey and suggest that your customers aren’t either! But, if that’s NOT what customers want… what exactly is it that they do want?

Fair question. And before you’re done watching this episode of “Flip My Cleaning Business from Painful to PROFITABLE!” we’ll tell you what they really want and how you can begin to give it to them.